Complaints and Disputes Policy

If a participant or potential participant would like to express a concern about their experience with the Gender U, they may contact us through:

Our Commitment

While we cannot guarantee a particular outcome, you can expect us to:

  • Consider your complaint thoroughly and fairly
  • Make any necessary decisions based on the evidence
  • Respond within 10 business days

What to Include in Your Complaint

  • Your full name and contact information
  • Detailed description of your concern
  • Any relevant dates, times, and locations
  • Any supporting documentation

Note: For any urgent matters requiring immediate attention, please indicate this clearly in your email subject line.